Hong Kong has slipped to last in the service with a smile survey over the last year with Ireland holding on to top spot.
The survey in the world, “smiled index” rankings, has Spain and Switzerland tied for second.
Remember it doesn't cost anything to smile!
In 2014, a Mystery Shopper Service Association survey ranked the SAR a lofty third place, but in the 2015 survey the city’s service personnel rated a score of only 48 out of a hundred against a global average of 83. Ireland held onto the first place for the second straight year. Macao edged out Hong Kong by a single point. Beijing, with a score of 59, finished in 26th place.